City Palace Hotel Dubai, Dubai
About the Hotel
City Palace Hotel is situated in Bur Dubai, the oldest part of the city, known for its historical significance and cultural heritage. This hotel is designed for both business and leisure travelers, providing easy access to key attractions such as the World Trade Exhibition & Convention Center. Guests can benefit from its close proximity to shopping districts, textile markets, and Dubai's renowned beaches, all of which enhance the overall travel experience. The hotel is also conveniently located just 4 miles from the nearest airport.
Location
Located on Khaled Bin Walid Street, also known as Computer Street, the hotel is in the heart of Bur Dubai's business and leisure district. Major attractions like the Burj Khalifa and Mall of the Emirates are easily accessible, with typical travel times ranging from 15 to 30 minutes. The area is well-connected by public transportation, and guests can take advantage of the hotel's free shuttle service. Cultural sites such as the Dubai Museum and Zabeel Park are within close proximity, providing visitors with numerous options for exploration.
Rooms
The hotel features 103 air-conditioned rooms decorated with parquet flooring. All accommodations include modern amenities such as a flat-screen TV with satellite channels, a safety deposit box, and a private bathroom equipped with a bidet and free toiletries. Corner rooms and Executive Suites offer additional space with seating areas, dining tables, and couches. Past guests recommend booking rooms on higher floors for a better view of the surrounding area.
Eat & Drink
Guests can enjoy a variety of international dishes at the hotel's Pearl Restaurant, which serves meals in the evenings. The establishment also offers snacks and beverages for guests seeking lighter fare. The restaurant is designed to accommodate a variety of tastes and provides a comfortable atmosphere for dining. Additionally, guests can experience the hotel's lounge bar and on-site nightclubs for entertainment.
Leisure & Business
The hotel is equipped with a business center that includes fax and photocopy services, making it suitable for business travelers. Complimentary wireless internet is available in public areas, along with room service and currency exchange for added convenience. Leisure activities are also available, though specific recreational amenities are not detailed. Staff is available 24/7 at the front desk to assist with practical information about the area.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Wheelchair access
- Air conditioning in public areas
- Children are welcome
- Elevator
- Currency exchange
- Multilingual staff
Guest Parking
- Dryer
Services
- Airport shuttle
- 24-hour room service
- Housekeeping
- Car rental
- Laundry
- Tours/Ticket assistance
- Doctor on call
- Wake up service
- Bell staff/Porter
Dining
- Continental breakfast
- Restaurant buffet
- Sports bar
- Halal food
Business
- Business center
- Business services
Children
- Babysitting/Child services
Spa & Leisure
- Night club
Room features
- Free Wi-Fi in rooms
- In-room air conditioning
- In-room safe
- Mini-bar
- Connecting rooms
- Sitting area
- Dressing area
- Ironing facilities
Bathroom
- Hair dryer
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel offers clean, spacious rooms with all basic amenities but at a slightly higher price. The service was efficient in check-in and granted a late check-out, but the responsiveness to room issues was poor. The location is excellent, close to local attractions and convenient for exploring the area. The dining experience catered well to Indian and Pakistani guests with a variety of dishes, but some empty breakfast items were noted. Overall, the facilities were decent for a comfortable stay.
The hotel is conveniently located in Bur Dubai, very near to the shopping areas, making it ideal for shopaholics. The rooms were neat, but there was a delay in arranging an additional bed for our extra guest. The service was a mix of charm and rudeness, with a negative encounter with the manager. The dining experience was below expectations with suitable options for Indian guests. The surroundings were costly, especially in the local restaurants.
The hotel offers a mixed experience with some positives like the proximity to local markets and heritage sites but falls short in terms of room disturbances and dining quality. The staff's service is straightforward and efficient, and the hotel's location is convenient for exploring nearby attractions.
The hotel had spacious rooms, despite some noise from nearby clubs. It was conveniently located near transport, shops, and restaurants. The service was mostly good, although one staff member needed more training. The location was excellent, close to key market areas and attractions. The dining experience was below expectations for non-Indian guests. The facilities were adequate but lacked exceptional features.
The hotel room I stayed in was changed to 710, which turned out to be less noisy but lacked a view. Despite the spaciousness, the constant noise from the three clubs downstairs was a downside for a peaceful stay.
The hotel provided wonderful services, although the AC in the room was not working properly, making it less comfortable. The staff were helpful and accommodative, but there were a few issues with the service. The location was very convenient with proximity to key areas, although it had some drawbacks. The dining experience was good with a variety of delicious options. Overall, the facilities were satisfactory.
The hotel's location is superb, with easy access to the airport, shopping malls, and bus station. The rooms are cozy and have a quick response to any issues. However, the service was lacking, with unapproachable staff causing inconvenience during my stay. The dining experience was a mixed bag, with delicious variety but some cleanliness issues. The facilities were adequate, but the value for money could be better.
The hotel in the centre of Bur Dubai offers a clean and pleasant place to stay. However, there was a delay in arranging an extra bed for the third adult. The location is great for shopping but can get busy at night. Service was efficient but with some rude behavior noticed.
The hotel is in a convenient area, great for those interested in staying in the center of Bur Dubai. The rooms were adequately sized and clean with basic requisites for a 3-star hotel, although there was an issue with noise coming from the toilet in the nearby room. The service started well but turned sour with uncooperative and rude responses from the manager when requesting a room change late at night. The location is a big plus, near Meena Bazaar, Al Fahridi Metro station, Dubai Museum, and Gold Souk. Despite some shortcomings, the hotel is decently priced for the value offered.
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the location was really good being close to various local shops and the metro station. However, the dining options were a bit limited, and the privacy factor was slightly compromised.
My stay at the hotel was a mix of positives and negatives. The hotel was just right down the street from the noisy street, which was a bit inconvenient. The price for a one-night stay for two adults at AED 258 including all taxes seemed fair, and the room was clean.
I had a mixed experience at the hotel. The rooms were spacious and well-maintained, but the noise from the club on the ground floor was a bit bothersome. The hotel's location was convenient, near Meena Bazar and Indian eateries, but the WiFi area was often crowded. The dining options were limited to mostly South Indian dishes, which may not suit all tastes.
The hotel is perfectly located for shopaholics near Meena Bazar and Carrefour, with comfortable rooms offering a street view. The friendly staff provide good service, but the privacy factor is compromised in shared computer rooms. The dining experience is limited, and the outdated facilities should be updated for improved guest satisfaction.
I stayed at this hotel on January 5, 2013. The location was convenient, close to Meena Bazar and Indian eateries. However, the room on the first floor in front of the elevator was quite noisy due to the thin walls. Eventually moved to a more comfortable room after some inconvenience.
The hotel is conveniently located near Al Fahidi Metro station, making it easy to explore the city. The rooms are spacious and clean, providing a comfortable stay. The dining options could be improved, but the overall value for money is decent.