City Palace Hotel, Dubai
About the Hotel
City Palace Hotel is situated in Bur Dubai, the oldest part of Dubai, which is rich in history and culture. The hotel serves as a convenient hub for both business and leisure travelers, providing easy access to major attractions and the World Trade Exhibition & Convention Center. Guests can expect luxurious accommodations furnished to high standards with modern amenities. The hotel's strategic location also allows for quick transit to nearby shopping areas and attractive sites.
Location
Ideally located on Khaled Bin Walid Street, popularly known as Computer Street, City Palace Hotel boasts proximity to significant business and leisure hotspots. Major attractions such as Burj Khalifa and Mall of the Emirates can be reached within a 15- to 30-minute drive. The hotel is just 7 km from the nearest airport, which enhances its accessibility for travelers. Nearby cultural sites include the Dubai Frame and historical areas, enriching the overall travel experience.
Rooms
The hotel features 103 air-conditioned rooms designed for comfort and convenience. Each room includes a seating area, flat-screen TV with satellite channels, and a private bathroom equipped with a bidet and free toiletries. Guests can opt for corner rooms or Executive Suites, which provide additional space and furnishings such as couches and dining tables. Decor accents include parquet floors, and the furnishings are presented in red or light-brown hues.
Eat & Drink
City Palace Hotel offers a dining experience at Pearl Restaurant, serving a wide selection of international dishes. Guests can enjoy meals and snacks throughout the day, with an intriguing atmosphere in the evenings. Room service is also available for those wishing to dine in the comfort of their own room. The presence of a lounge bar and nightclub provides additional options for relaxation and entertainment.
Leisure & Business
The hotel accommodates business travelers with a dedicated business center featuring fax and photocopying facilities. Free Wi-Fi is available in public areas, alongside various leisure amenities. The hotel includes a 24-hour reception for practical assistance and information about the surrounding area. Additional facilities include a free shuttle service, currency exchange, and car parking.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Wheelchair access
- Air conditioning in public areas
- Children are welcome
- Lift
- Currency exchange
- Multilingual staff
Guest Parking
- Dryer
Services
- Airport shuttle
- 24-hour room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Doctor on call
- Wake up service
- Bell staff/Porter
Dining
- Continental breakfast
- Restaurant buffet
- Sports bar
- Halal food
Business
- Business centre
- Business services
Children
- Babysitting/Child services
Spa & Leisure
- Night club
Room features
- Free Wi-Fi in rooms
- In-room air conditioning
- In-room safe
- Mini-bar
- Connecting rooms
- Sitting area
- Dressing area
- Ironing facilities
Bathroom
- Hair dryer
- Free toiletries
Self-catering
- Dryer
Media
- Flat-screen TV
- Cable/ Satellite television
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
The hotel offers clean, spacious rooms with all basic amenities but at a slightly higher price. The service was efficient in check-in and granted a late check-out, but the responsiveness to room issues was poor. The location is excellent, close to local attractions and convenient for exploring the area. The dining experience catered well to Indian and Pakistani guests with a variety of dishes, but some empty breakfast items were noted. Overall, the facilities were decent for a comfortable stay.
The hotel is conveniently located in Bur Dubai, very near to the shopping areas, making it ideal for shopaholics. The rooms were neat, but there was a delay in arranging an additional bed for our extra guest. The service was a mix of charm and rudeness, with a negative encounter with the manager. The dining experience was below expectations with suitable options for Indian guests. The surroundings were costly, especially in the local restaurants.
The hotel offers a mixed experience with some positives like the proximity to local markets and heritage sites but falls short in terms of room disturbances and dining quality. The staff's service is straightforward and efficient, and the hotel's location is convenient for exploring nearby attractions.
The hotel had spacious rooms, despite some noise from nearby clubs. It was conveniently located near transport, shops, and restaurants. The service was mostly good, although one staff member needed more training. The location was excellent, close to key market areas and attractions. The dining experience was below expectations for non-Indian guests. The facilities were adequate but lacked exceptional features.
The hotel room I stayed in was changed to 710, which turned out to be less noisy but lacked a view. Despite the spaciousness, the constant noise from the three clubs downstairs was a downside for a peaceful stay.
The hotel provided wonderful services, although the AC in the room was not working properly, making it less comfortable. The staff were helpful and accommodative, but there were a few issues with the service. The location was very convenient with proximity to key areas, although it had some drawbacks. The dining experience was good with a variety of delicious options. Overall, the facilities were satisfactory.
The hotel's location is superb, with easy access to the airport, shopping malls, and bus station. The rooms are cozy and have a quick response to any issues. However, the service was lacking, with unapproachable staff causing inconvenience during my stay. The dining experience was a mixed bag, with delicious variety but some cleanliness issues. The facilities were adequate, but the value for money could be better.
The hotel in the centre of Bur Dubai offers a clean and pleasant place to stay. However, there was a delay in arranging an extra bed for the third adult. The location is great for shopping but can get busy at night. Service was efficient but with some rude behavior noticed.
The hotel is in a convenient area, great for those interested in staying in the center of Bur Dubai. The rooms were adequately sized and clean with basic requisites for a 3-star hotel, although there was an issue with noise coming from the toilet in the nearby room. The service started well but turned sour with uncooperative and rude responses from the manager when requesting a room change late at night. The location is a big plus, near Meena Bazaar, Al Fahridi Metro station, Dubai Museum, and Gold Souk. Despite some shortcomings, the hotel is decently priced for the value offered.
I had a pleasant stay at the hotel. The rooms were clean and comfortable, and the location was really good being close to various local shops and the metro station. However, the dining options were a bit limited, and the privacy factor was slightly compromised.
My stay at the hotel was a mix of positives and negatives. The hotel was just right down the street from the noisy street, which was a bit inconvenient. The price for a one-night stay for two adults at AED 258 including all taxes seemed fair, and the room was clean.
I had a mixed experience at the hotel. The rooms were spacious and well-maintained, but the noise from the club on the ground floor was a bit bothersome. The hotel's location was convenient, near Meena Bazar and Indian eateries, but the WiFi area was often crowded. The dining options were limited to mostly South Indian dishes, which may not suit all tastes.
The hotel is perfectly located for shopaholics near Meena Bazar and Carrefour, with comfortable rooms offering a street view. The friendly staff provide good service, but the privacy factor is compromised in shared computer rooms. The dining experience is limited, and the outdated facilities should be updated for improved guest satisfaction.
I stayed at this hotel on January 5, 2013. The location was convenient, close to Meena Bazar and Indian eateries. However, the room on the first floor in front of the elevator was quite noisy due to the thin walls. Eventually moved to a more comfortable room after some inconvenience.
The hotel is conveniently located near Al Fahidi Metro station, making it easy to explore the city. The rooms are spacious and clean, providing a comfortable stay. The dining options could be improved, but the overall value for money is decent.